I’ve had people switch to me because they weren’t happy with their current window cleaner, but I certainly didn’t feel bad for it. If they’re not cleaning bird mess off the windows, not cleaning cills or leaving spots on the glass then they obviously don’t care about their standard of work and obviously don’t care about the customer. I find it quite satisfying TBH.
If the windows were good like you say and she was happy with him then she was looking for cheaper and didn't want to say and your quote was cheaper.If you didn't undercut him then don't feel bad.
Good point. Maybe @Elliott randall could increase his prices a little and still win work.
Good point. Maybe @Elliott randall could increase his prices a little and still win work you’re right. I think it’s time prices go up??
Maybe she thought I was a trad window cleaner. Those days are long gone in my option anyway ??
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We wouldn’t take on a job like this , why does she not want the current cleaner if his works ok ? Trouble in the making I think , if he was doing a poor job ,irregular or a genuine reason then we would quote the job .
It may not be down to the quality of work, it may be down to the window cleaner? There is a window cleaner in my area who loves to brag to his customers about how well he is doing, where he is going on holiday etc…. Absolute no tact…. It’s rubbed some people up the wrong way and that’s how I’ve ended up with some of his customers. All my customers don’t think I go further than Blackpool for my holibobs ?. But also sometimes people just want a change.
When I started 20 years ago that u written rule was kind of still around. Nowadays I would say it's just a few who are stuck in the times past that would even care.
There is no such thing as someone’s patch , it’s a free country and anyone has the right to canvass and work ware they want , deliberately undercutting is wrong in my eyes , if we get asked to quote another cleaners job we won’t unless there is a genuine reason why they want to change , and we will always go in with a high price never the same or cheaper , but there are a lot of unscrupulous people that will , but from my experience they don’t last long generally they are cheap ,do a poor job and disappear this time of year ??
Each to their own but I wouldn’t want to deliberately tread on anyone else’s toes there is plenty of work out there for us all , most of us around hear know each other well and get on ,passing work on to the newer starters and trying to offer them help , I feel that’s the best way to be , there are a couple of unsavoury characters but they are by far the minority.
Waiting for @steve garwood to do the honours...
