D
Deleted member 84
Hey can anybody help me in how I go around fixing this, is it easy to do or is the reel a right off
Thanks
Thanks
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: this_feature_currently_requires_accessing_site_using_safari
If it’s the plastic reel I think it’s a factory replacement job , if it’s hd reel it’s a chain and you can easily replace it yourselfHey can anybody help me in how I go around fixing this, is it easy to do or is the reel a right off
Thanks
Looks like it's getting binned then ?If it’s the plastic reel I think it’s a factory replacement job , if it’s hd reel it’s a chain and you can easily replace it yourself
Give Emma or Jordan a ring they are usually very good at sorting things out very good customer service . Is it under warranty ???Looks like it's getting binned then ?
Yes I agree with that they are its out of warranty tbh I've always regretted not getting the pure freedom but after 13 months of 4 day a week non abused it shouldn't be snappingGive Emma or Jordan a ring they are usually very good at sorting things out very good customer service . Is it under warranty ???
Look at the reel housing and it's construction.Hey can anybody help me in how I go around fixing this, is it easy to do or is the reel a right off
Thanks
If there's a way to get in it looks an easy fix, I don't mind putting a belt on it of its something I can do but if I have to send it off and it costs £100 then I would rather have £100 in a better product.Look at the reel housing and it's construction.
Would be my method
There's either an access panel on the side, base or top
The belt will be motor driven and the main reel spindle will have a belt pulley or sprocket
have a look at the belt alpine, it might have some numbers on it which relate to the size of the belt that, you should be able to order one off the web or a good motor factor, don't know if theres a good one in brid if i'm honest.Yes I agree with that they are its out of warranty tbh I've always regretted not getting the pure freedom but after 13 months of 4 day a week non abused it shouldn't be snapping
Are the pure freedom ones belt driven or chain? And can you fix them yourself if they do snap? If not I'm going back manual not worth the money for the issues after a year thanks for your help also
I've got the belt out, fitting one would be a problem its just a way off getting in it all has to come apart to fit the belt,have a look at the belt alpine, it might have some numbers on it which relate to the size of the belt that, you should be able to order one off the web or a good motor factor, don't know if theres a good one in brid if i'm honest.
does the reel come with a handle to use if things go nipples up?.
The pure freedom ones are chain and a pain to put a chain back on or replace it to be honest . we have 6 water works 3D reels on long term test and have had no issues at all with them and they get some serious use 8 hours a day 5 days a week since there launch . Only problem was originally the plastic centre spindles collapsed due to using hot water and the red hand sets were useless broke within a couple of weeks , but those issues have been sorted out . Pure freedom reels are nice but big and bulky .Yes I agree with that they are its out of warranty tbh I've always regretted not getting the pure freedom but after 13 months of 4 day a week non abused it shouldn't be snapping
Are the pure freedom ones belt driven or chain? And can you fix them yourself if they do snap? If not I'm going back manual not worth the money for the issues after a year thanks for your help also
Lol come on Kevin get him to sort it out !!!!! And show us some pictures, from my first hand experience of most brands of electric reels ???? the gearbox driven ones are by far the worst on the market , chain and belt are ok but agree it is the weak point and getting them back on or replacing them is a right pain with any brand of reel , the pure freedom reels are nice and very heavy duty but they stupidly make the plate removable inside the reel rather than on the outside end for replacing or putting the chain back on , in my humble opinion and Ime not an engineer if the plate was on the end of the reel it would be a simple task to replace it , theses firms just dint have any common sense when they design stuff .i feel your pain mate, i have an old chain driven reel from them and its been faultless however, when my son pulls his finger out (its only been a year) i should have a direct drive one as i've always felt either belt or chain is such a weak point with these reels,
my boys an engineer and the "new reel" is gathering dust at his work
Right I've managed to rake it apart to access the belt, so if I can get hold of a belt for it then I will get it going again. Thanks for your help.have a look at the belt alpine, it might have some numbers on it which relate to the size of the belt that, you should be able to order one off the web or a good motor factor, don't know if theres a
mines more of a problem paul, as i had to find a reel to fit on top of the tank (as clearance is tight) so i could use the side doors which would, be better for me to use on a daily basis.Lol come on Kevin get him to sort it out !!!!! And show us some pictures, from my first hand experience of most brands of electric reels ???? the gearbox driven ones are by far the worst on the market , chain and belt are ok but agree it is the weak point and getting them back on or replacing them is a right pain with any brand of reel , the pure freedom reels are nice and very heavy duty but they stupidly make the plate removable inside the reel rather than on the outside end for replacing or putting the chain back on , in my humble opinion and Ime not an engineer if the plate was on the end of the reel it would be a simple task to replace it , theses firms just dint have any common sense when they design stuff .
Sent you a PM ???mines more of a problem paul, as i had to find a reel to fit on top of the tank (as clearance is tight) so i could use the side doors which would, be better for me to use on a daily basis.
as you've found with your waterworks reel the torque will twist the whole centre if its not strong enough, i've just fitted a new bathroom for sam so maybe he'll pull his finger out a bit now lol, we have talked about bushing the spindle and welding the centre shaft to stop that twisting action and a soft start option is in place
i agree that all of these reels are a make and mend do affair with very little engineering input whatsoever,
when you say the gearbox driven reels are you refering to the vauxhall vectra windscreen wiper motor ones?
at a very high price?
I would have thought the belt would be an off the shelf component not made to spec, I'd be onto to WaterWorks first thing to see if they can supply you with a new belt plus a spare free of charge as it's only a few weeks out of warranty otherwise they are £19.00 https://waterworkswindowcleaning.co.uk/product/powerup-3d-800t-belt/ two different sized belts though https://waterworkswindowcleaning.co.uk/product/powerup3d-htd-belt-810-5m-copy/ dependant on date of manufacture,Right I've managed to rake it apart to access the belt, so if I can get hold of a belt for it then I will get it going again. Thanks for your help.
And hopefully this will help anybody else with this issue, it's easy to get into
View attachment 25437
Hey mate, just called them I've paid for x2 new belts and I will keep on as a spare. I think my reel is around 15 months old.I was sent out a new 3d reel by WCW after my belt snapped after nearly 12 months, plus the controller problems.
The newer reel is much faster than the previous one, different controller too.
Fingers crossed
I’d be tempted to see if they’d send out a new reel. Let us know how you get on
View attachment 25082
Four bolts x2 on each corner, I but tight 10 mm bolts also. Unscrew the hose part of the water outlet and it simply pulls off. 10 minute job. New belts should be here tomorrow so fingers ?I would have thought the belt would be an off the shelf component not made to spec, I'd be onto to WaterWorks first thing to see if they can supply you with a new belt plus a spare free of charge as it's only a few weeks out of warranty otherwise they are £19.00 https://waterworkswindowcleaning.co.uk/product/powerup-3d-800t-belt/ two different sized belts though https://waterworkswindowcleaning.co.uk/product/powerup3d-htd-belt-810-5m-copy/ dependant on date of manufacture,
I'd be interested as I'm sure other members would be, to know how you accessed the belt