I had one of my customers call me the other night to say the guy in the upstairs flat next door to her wanted his windows cleaned every 6 weeks so i cleans his windows using wfp gets paid then the woman in the ground floor flat below sticks her head out the door and says you guna sort mine out now then i reply out of courtesy i have rinsed yours down and brushed you sills off to remove any muck from above i told her they will be fine once dry as they were quite clean before i started anyway she said no are you going to clean them properly i say yes if you are going to pay me no chance she says not going to get cleaned then i says i could tell from the second she opened her mouth she was a rite piece of work then the bloke above her was telling me that they have been at loggerheads since she moved in two years ago laugh of it all is the guy in the flat above told me that unbeknown to her he is buying the flat below from a old school friend and its a done deal so next time i go there he will be her new land lord anyway the question is what would you of done in the same situation.