FLAT BELOW NON CUSTOMER

Discussion in 'Water Fed Pole Cleaning' started by blaze, Jun 7, 2016.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. blaze

    blaze Member
    Member

    Joined:
    Oct 24, 2015
    Messages:
    75
    Likes Received:
    19
    I had one of my customers call me the other night to say the guy in the upstairs flat next door to her wanted his windows cleaned every 6 weeks so i cleans his windows using wfp gets paid then the woman in the ground floor flat below sticks her head out the door and says you guna sort mine out now then i reply out of courtesy i have rinsed yours down and brushed you sills off to remove any muck from above i told her they will be fine once dry as they were quite clean before i started anyway she said no are you going to clean them properly i say yes if you are going to pay me no chance she says not going to get cleaned then i says i could tell from the second she opened her mouth she was a rite piece of work then the bloke above her was telling me that they have been at loggerheads since she moved in two years ago laugh of it all is the guy in the flat above told me that unbeknown to her he is buying the flat below from a old school friend and its a done deal so next time i go there he will be her new land lord anyway the question is what would you of done in the same situation.
     
    Advertisement
  2. TolishAPurd

    Member

    Joined:
    Nov 3, 2013
    Messages:
    5,101
    Likes Received:
    2,681
    Cleaned half of each window pane.
     
  3. daveyboy

    daveyboy Legend
    Moderator

    Joined:
    Jul 10, 2014
    Messages:
    13,039
    Likes Received:
    4,695
    I would have told her to do one
     
    • Like Like x 1
    • Agree Agree x 1
    • List
  4. spruce

    spruce Grand Master
    Member

    Joined:
    Jun 4, 2012
    Messages:
    2,541
    Likes Received:
    737
    It will be the lower part of the window that gets wet in my experience.

    With most of the flats I have I put the brush over the glass and sills of the lower flats but don't touch the frames. It only takes a few minutes of my life. We don't bother with a couple of lower floor flats where the windows are extremely dirty - never been cleaned for years.

    And yes, you are cleaning the windows properly for her.

    Life is too short to let these types of people ruin your mood. They are the type of people who enjoy making the lives of others a misery. It gives them a feeling of power.

    -
     
  5. Marko067

    Marko067 Well-Known Member
    Member

    Joined:
    Mar 16, 2016
    Messages:
    564
    Likes Received:
    190
    Had something similar with a German woman who bought the flat under one I've cleaned for years. Previous fella had no problem but when she took over she was a nightmare. I offered to leave a note each time I called with my next due date so she would know not to clean them right before I was due, but she was having none of it. I could not get her to see that what she was basically saying was that though she could clean hers, the people upstairs couldn't have theirs done as it would spill water on hers even if done traditionally. Where's the fairness in that? If you choose to live in a flat you have to show consideration for your neighbours. She then insisted I wipe the water off her windows. I initially refused but then thought I can comply with that, I'm just not going to clean them as well. That seemed to do the trick. According to the old couple who live upstairs she has been a nightmare over a lot of things, even causing them to have to pay for repairs to the roof because she had mould in her downstairs flat. The fact that they didn't have a mould problem didn't come into it. She even tried to get them to pay half of a plumbing bill due to a leaky pipe in her kitchen
     
  6. blaze

    blaze Member
    Member

    Joined:
    Oct 24, 2015
    Messages:
    75
    Likes Received:
    19
    did do mate had all ready rinsed the bottom windows before she appeared
     
  7. Dave85

    Dave85 Member
    Member

    Joined:
    Feb 23, 2016
    Messages:
    56
    Likes Received:
    20
    Hi have the exact situation every 6 week and the old lady in the ground floor flat always stands in her window pointing at any water drips I have made when I clean the flat above hers.she pissed me right off but love to see her face when I'm getting my hose wrapped around her shifty garden ornaments and poundworld solar lights lol. The first time I offered to dry her windows off but she was awkward so just leave them now .
     
  8. peter rogers

    peter rogers Grand Master
    Member

    Joined:
    Feb 24, 2015
    Messages:
    2,952
    Likes Received:
    583
    Plough on caryy ur grad belt wen done squeeze bottom ones dries After all it's jus the bottom of glass. Takes a minute. Always faction this in wen pricing up
     
  9. Diwrnach

    Diwrnach Grand Master
    Member

    Joined:
    Jun 21, 2014
    Messages:
    3,318
    Likes Received:
    953
    Laughed at her and walked off would of been my response.

    Only had this issue once, with a so called local "hard man" with a bull terrier on a chain as big as on a ship round its neck.

    I took of my shirt and walked towards him scowling.

    He never had an issue after that.

    The old boy across the way was watching and came out ******* himself, apparently the guy is a right problem in the area and he loved watching me make him look a ****.
     
  10. Diwrnach

    Diwrnach Grand Master
    Member

    Joined:
    Jun 21, 2014
    Messages:
    3,318
    Likes Received:
    953
    Think I posted about this after it happened, would of been at least a year ago now.
     
Advertisement