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If it's a private client who has had new windows fitted either on a old house or just moved into a new build tell them either get the window installers back out or the slap dash cleaning company who are supposed to do a proper sparkle clean.
I always make it very clear to the client that this should have been done by the installer but I can remove it at a premium. I had one the other week were the installers had tried to remove the glue using solvents and they had just smeared it the all over the pane[emoji35]. Would have been better just to leave it.