Just thought i'd better start posting up on here, not used to the new layout but i'm sure I will get there.
I had a really close call the other day. About 2 months ago, i picked up this new customer from a recommendation. A fairly sizeable house, not a mansion, not a typical detached house; sort of a mini country house. Anyway, I agree the 1st clean price of £120 as she wanted her lantern cleaned on the annex with all windows, all is well so booked it in and started cleaning. As I climbed up onto the roof and approached the lantern, it felt really spongy and "bed" like? so i thought...oooh I wont stand on that bit.
Anyway did the clean, and told the customer that they have a very soft patch on the flat roof that needs looking at, " Ok she said no worries"
Two month later, and im doing the regular £60 clean..no lantern (Just this Monday gone) her mother comes out and blerts out " You know the roof?" and i'm like what roof??
" The roof that was squidgy!" Oh yeah i said, what about it...
"It collapsed through the kitchen only two days after you had been on it, left a massive hole in the roof and shattered the kitchen table"
I was like, oh flip. She took me round and showed me, a third of the roof was missing, they put tarp to hold off the rain, but if i was on that roof, i would have ended up falling 30 foot down through the kitchen table, with bits of roof following me onto a hard marble floor!!!
So that's my lucky escape... If you notice any sponginess on a roof, come down immediately!! Do not stay up there.
I had a really close call the other day. About 2 months ago, i picked up this new customer from a recommendation. A fairly sizeable house, not a mansion, not a typical detached house; sort of a mini country house. Anyway, I agree the 1st clean price of £120 as she wanted her lantern cleaned on the annex with all windows, all is well so booked it in and started cleaning. As I climbed up onto the roof and approached the lantern, it felt really spongy and "bed" like? so i thought...oooh I wont stand on that bit.
Anyway did the clean, and told the customer that they have a very soft patch on the flat roof that needs looking at, " Ok she said no worries"
Two month later, and im doing the regular £60 clean..no lantern (Just this Monday gone) her mother comes out and blerts out " You know the roof?" and i'm like what roof??
" The roof that was squidgy!" Oh yeah i said, what about it...
"It collapsed through the kitchen only two days after you had been on it, left a massive hole in the roof and shattered the kitchen table"
I was like, oh flip. She took me round and showed me, a third of the roof was missing, they put tarp to hold off the rain, but if i was on that roof, i would have ended up falling 30 foot down through the kitchen table, with bits of roof following me onto a hard marble floor!!!
So that's my lucky escape... If you notice any sponginess on a roof, come down immediately!! Do not stay up there.
Last edited by a moderator: