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i find it so varied..

The 'old dears' I've got on my round know to the minute when I'm coming round to clean and if I'm a day late they say 'we thought maybe you was ill or on holiday......' :1f644:

Others don't even know when I'm coming or when i last came to clean....

With regards to payment - some pay in advance, some have the cash waiting, others up to 6+ months later to get paid.

The ideal customer for me is that they are never at home, no need to knock, just shove a docket through the door and straight onto the next job - no time wasting.

I have had customers chase after me and say 'we want to pay you...'  :1f602:  i just want to get the work done and head home - the less faffing about the better.

keep at it 'Beer' - you'll iron it all out in the end - we've all been there and had similar teething issues when we first started

 
Maybe when I grow and get a lot more customers then yeah maybe doing it my way won't work.

So iron Giant how do you work?


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I only text customers with locked gates for access the night before.

In terms of payment most of custys pay via GoCardless direct debit then a few bacs and the rest cash which are typically retired couples.

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