Christmas clean customer requests

[spruce]

We have at least 5 days worth of customer Christmas clean requests this year.

I would appreciate your thoughts when you would start to clean these customer requests this year?

I started during the last week before Christmas last year and really struggled to complete the list due to the weather. I started this week, although not in earnest. The only appointment I could get for my van's MOT was on the 19th. (The van is over 3t so class 7. There is only 1 MOT inspector who can do class 7 vehicles in our area.) He told me that if the van fails, he can't repair it until after the new year. So I need to take this into consideration.

 

[Septimus Meek]

We have at least 5 days worth of customer Christmas clean requests this year.

I would appreciate your thoughts when you would start to clean these customer requests this year?

I started during the last week before Christmas last year and really struggled to complete the list due to the weather. I started this week, although not in earnest. The only appointment I could get for my van's MOT was on the 19th. (The van is over 3t so class 7. There is only 1 MOT inspector who can do class 7 vehicles in our area.) He told me that if the van fails, he can't repair it until after the new year. So I need to take this into consideration.

Do you mean existing regular customers or people who have just phoned you for a one off clean for Christmas?

 

[spruce]

Regular customer requests that we do each year @Septimus Meek .

We learnt many years ago that new customer enquiries for a regular clean in December would mostly end up to be a once only Christmas clean. So any new enquiries in December can only be done next year. Amazing how quickly they decide that they will find someone else when we tell them that.

Had one get upset and started swearing at me once. We don't want that type of customer on the books anyway.

 

[Scots lad]

I also don't take on new customers in December for the very same reason but I don't do Christmas cleans I just go round in my circle don't deviate from it houses are done in same order