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Because in my opinion it makes very little difference on maintenance cleans. Bought all the equipment when we first started, given the option of doing the same with my experience I, personally, wouldn't buy a 9kw hot water system.Well I cannot believe that they would be better or easier, goes against everything I've learned about cleaning over the years. Probably to keep the cost down.
How come you don't use it on maintenance cleans?
Better off warming the water in the tank for a fraction of the price.