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I had the same problem this month he said it would be delivered never turned up. waited 3 weeks no reply to emails got PayPal involved and got a refund don't trust or use Pete marshalOn the Marshalls Pro I've tired all week to get someone to ring/reply to me...all PMs or posts on the Fb page have gone unresponded….? Also msged a few guys who are waiting for orders to be filled /threating to report them to trading standards so doesn't look good so far - shame cos I like the kit but somethings not right over there. (no email or phone numbers on fb or their website - odd...? if you're in the business of selling things!)
Thats a real shame, I ordered 2 scrapers and blades etc from Pete Marshall this month and they arrived within a week! Great quality and well worth it but a shame the customer service is hit and miss... People (including myself) seem to get responses from them on their facebook group, just make a post as opposed to sending direct messages. I do believe freemans scrapers are very similar though.I had the same problem this month he said it would be delivered never turned up. waited 3 weeks no reply to emails got PayPal involved and got a refund don't trust or use Pete marshal
It really is I had jobs which I needed to get done to which I told him about. I emailed him first time when I asked how long delivery was which he stated the next Monday. That came a went two weeks later nothing 5 emails later and asked for refund nothing until I got PayPal involved. His scrapers look great just a same I wouldn’t recommend him at all and I’m not the only one.Thats a real shame, I ordered 2 scrapers and blades etc from Pete Marshall this month and they arrived within a week! Great quality and well worth it but a shame the customer service is hit and miss... People (including myself) seem to get responses from them on their facebook group, just make a post as opposed to sending direct messages. I do believe freemans scrapers are very similar though.
Yeah that sucks, to be fair I’ve heard the same about freeman’s ?? Maybe all this new roof scraper company needs to do is answer emails and they’ll be onto a winner haha!!It really is I had jobs which I needed to get done to which I told him about. I emailed him first time when I asked how long delivery was which he stated the next Monday. That came a went two weeks later nothing 5 emails later and asked for refund nothing until I got PayPal involved. His scrapers look great just a same I wouldn’t recommend him at all and I’m not the only one.