I have 2 of them would never handball a manual reel again these and extreme poles and brushes alday long.I went to see Jordan, Nikki and Matty at Waterworks, am so chuffed I did, absolute diamond bloke, had a tour around his workshop and a great laugh with them all, I obviously saw the reels in action and the build of them, and all my questions were answered, Try before you buy! That I did and ended up buying 3 electric reels and guides, I personally can’t see how much can go wrong with them, even if the chain does fall off it is a quick fix, I love the simplicity of the electric reel, perfect for me, and I got them for a steal!