Univalve versions

[Pjj]

Tempting.. Don't think I could sell that many though! 

To be honest I think it was always going to be a very limited market. Most people simply would never consider taking something apart themselves to fix it. 

This is not a threat to ex-ceed! If he didn't hide his repair service on his warranty page and had advertised it on the Univalve product page, it would completely eclipse any lost sales from diy-ers. 

I don’t see any problem with what you are doing , in the past I have dealt with them but found their customer service very poor , didn’t phone back when they said they would Ime still waiting for a call back about a big order I was going to place several year ago they never bothered Evan after several phone messages and emails , so won’t deal with them anymore. My experience with the univalve wasn’t good it lasted less than 8 months I certainly would never buy them again . Also they just discontinued stuff as the see fit and then you have to replace everything slick connectors are a classic of this , I won’t deal with people like this 

 

[Deleted member 7446]

He made some unsubstantiated claims on my YouTube video that I've since turned comments off as I would rather avoid an argument. 

"Please be assured the parts are not improved. The spring will be weaker and incorrect size orings We do univalve repair service for £15 that includes a new cap that inevitably gets damaged when removed"

He may want a kit to see if his claims are true or not. Or he wants an opening tool as he damages the cap when removing them. 

Don't let it drag you down

As consumers we have a right to repair as well as purchase

They obviously don't see or know of the technical lengths you've gone through to provide better than original springs and o rings. 

 

[Deleted member 7446]

He made some unsubstantiated claims on my YouTube video that I've since turned comments off as I would rather avoid an argument. 

"Please be assured the parts are not improved. The spring will be weaker and incorrect size orings We do univalve repair service for £15 that includes a new cap that inevitably gets damaged when removed"

He may want a kit to see if his claims are true or not. Or he wants an opening tool as he damages the cap when removing them. 

Print a penis shaped tool and send it to him

 

[Pjj]

Don't let it drag you down

As consumers we have a right to repair as well as purchase

They obviously don't see or know of the technical lengths you've gone through to provide better than original springs and o rings. 

It’s no different to firms like euro car parts selling OE  filters etc I think what @Skxawng has done is good all his kit I have used has been excellent and would thoroughly recommend it  . 

 

[Iron Giant]

@Skxawng what you've done has no doubt been done 1'000's of times over with a vast array of products across many industries car parts are most likely the biggest thing you either buy official parts in some cases or other branded items to service or replace a broken part

The exceed guy has spat his dummy over something he shouldn't have, no doubt he'll be using your kits and especially the tool to service univalves, what surprised me this week also was how he is now selling a hose stay, which was only ever an item I thought you'd sold. 

I totally agree with @Part Timer about turning on the comments again so the lads on here who have bought and used your kit can give their honest and positive feedback on your service kit 

 

[Deleted member 7446]

It’s no different to firms like euro car parts selling OE  filters etc I think what @Skxawng has done is good all his kit I have used has been excellent and would thoroughly recommend it  . 

Absolutely incredible kit and pricing and that's without using the discount code ?

 

[Andy]

@Skxawng are you going to  market any more kits and if so when. Thanks Andy

 

[Skxawng]

@Skxawng are you going to  market any more kits and if so when. Thanks Andy

I really appreciate the support everyone. To be honest I never really intended to make kits for other products, I'm not even sure what else would be needed.

Although my friend Mat was saying that his slick connect spring has rusted... No I think I'll avoid ex-ceed stuff! ? 

I'm mainly trying to create original products. I haven't brought anything out for ages as the last couple of projects were overly ambitious and I think are beyond the limitations of my current equipment. Plus keeping up with my full time round, 5 Yr old, and a marriage doesn't leave a great deal of spare time. 

I have tried a few times at tubeless kits. I sold a few and once I stopped @moto bought up the remainder of my first attempt. They were too time consuming and expensive to produce to be viable. 

I've got some great ideas in the pipeline but it's just a hobby/ side business and unless I'm very lucky will probably remain that way. 

I always provide spares and support for older products as much as possible though. I got a request for some version 1 hose stops a while ago and made them up as a one off.

Incidentally, I often thought they were the likely inspiration for ex-ceeds hose stay that appeared about a year later as its functionally identical using push fit technology with a red locking clip. I didn't complain to ex-ceed about the similarity though. 

 

[Deleted member 7446]

I really appreciate the support everyone. To be honest I never really intended to make kits for other products, I'm not even sure what else would be needed.

Although my friend Mat was saying that his slick connect spring has rusted... No I think I'll avoid ex-ceed stuff! ? 

I'm mainly trying to create original products. I haven't brought anything out for ages as the last couple of projects were overly ambitious and I think are beyond the limitations of my current equipment. Plus keeping up with my full time round, 5 Yr old, and a marriage doesn't leave a great deal of spare time. 

How about WCF merch 

 

[Minty]

Woke up this morning and he's bought up my remaining few kits on ebay. No idea what his game is but as it happens I'm out of stock so had to cancel it... 

hi Laurie..

I ordered a kit from you last night from the website. (37 B77) have you stock to supply 

I also ordered one of his recons

also! do you have to supply him?

Minty

 

[Skxawng]

How about WCF merch 

Might have to ask Gavin about that. I think I kinda crossed a line a while back putting a link to my listing and although he didn't say anything at the time, I don't want to take advantage. 

I did wonder about making customised Gardiner pole compatible clamp levers with the WCF forum logo on and giving them to Gav as a perk for subscriptions, but there's a few red tape issues with that too. 

hi Laurie..

I ordered a kit from you last night from the website. (37 B77) have you stock to supply 

I also ordered one of his recons

also! do you have to supply him?

Minty

Yes it'll go out first thing. I kept a few back in case any parcels go missing. Should have more stock in a week or so. 

 

[Minty]

Might have to ask Gavin about that. I think I kinda crossed a line a while back putting a link to my listing and although he didn't say anything at the time, I don't want to take advantage. 

I did wonder about making customised Gardiner pole compatible clamp levers with the WCF forum logo on and giving them to Gav as a perk for subscriptions, but there's a few red tape issues with that too. 

Yes it'll go out first thing. I kept a few back in case any parcels go missing. Should have more stock in a week or so. 

Thank you. 
I think I’ve changed my mine on spending my money with Steve. I’ll cancel his order now

 

[Skxawng]

Thank you. 
I think I’ve changed my mine on spending my money with Steve. I’ll cancel his order now

Please not on my account, he doesn't need more reasons to be annoyed at me! ? Anyhow it sounds like a pretty good deal. 

Before this situation I'd only really heard good things about Steve and ex-ceed and never wanted it to impact his business. 

 

[Minty]

Please not on my account, he doesn't need more reasons to be annoyed at me! ?

It won’t let me. I could make a fuss and stop it via PayPal, but I won’t. 
He’s on the other forum atm. I don’t think he’s angry at you, just angry at everything ?

 

[spruce]

I purchased my first couple of Univalves back in Feb 2016.

I replaced the plunger o ring a couple of weeks ago as the valve wasn't shutting off properly. I also changed the spring and large o ring although neither required replacing.

I would really struggle to spend £45 on a replacement Univalve when all it needed was a 50p (or however much they individually cost) replacement part. But I'm old school and come from a pre throw away generation where we repaired as much as we could. (I still have an Aquadaptor on a spare pole in the van that is used regularly. I would hate to throw that away if it just needed a replacement return spring.)

If the mechanism inside the Univalve was worn, then I would accept I needed to replace the whole unit, but that wasn't the case.

 

[spruce]

Thank you. 
I think I’ve changed my mine on spending my money with Steve. I’ll cancel his order now

I personally don't see a reason to 'cut your proverbial nose off to spite your face.'  Steve is only trying to protect his product and his business and his earnings. Whether he is going about it the right way or not isn't my business.

If @Skxawnghadn't brought out a repair kit then things would have remained the same. Competition often changes the playing field. The availability of repair kits has changed the game, and he has reacted by offering a refurbishment service. Every supplier has an outlet for refurbished product. It's not a new concept.

The trouble with selling a refurbished product is that it reduces sales of new product and possibly reduces overall profit margin as well. My thinking now is that I would rather buy a refurbished Univalve from him than a new one. First of all, its 1/4 the price and I can't see it performing any worse than a new unit. It's only natural he's annoyed/frustrated.

This refurbished offer will last for a little while until the dust settles, and then it will no longer be offered IMO.  And that's OK. When I was manager of the Black and Decker outlet shop in Sheffield back in the mid 1990's, we often sold a new drill as a refurbished unit if we didn't have a refurbished unit in stock. We removed the drill from the box, put it in a plastic bag and sold it with a reduced warranty at a reduced price. Steve can't afford to do that with a new Univalve.

 

[Minty]

I personally don't see a reason to 'cut your proverbial nose off to spite your face.'  Steve is only trying to protect his product and his business and his earnings. Whether he is going about it the right way or not isn't my business.

If @Skxawnghadn't brought out a repair kit then things would have remained the same. Competition often changes the playing field. The availability of repair kits has changed the game, and he has reacted by offering a refurbishment service. Every supplier has an outlet for refurbished product. It's not a new concept.

The trouble with selling a refurbished product is that it reduces sales of new product and possibly reduces overall profit margin as well. My thinking now is that I would rather buy a refurbished Univalve from him than a new one. First of all, its 1/4 the price and I can't see it performing any worse than a new unit. It's only natural he's annoyed/frustrated.

This refurbished offer will last for a little while until the dust settles, and then it will no longer be offered IMO.  And that's OK. When I was manager of the Black and Decker outlet shop in Sheffield back in the mid 1990's, we often sold a new drill as a refurbished unit if we didn't have a refurbished unit in stock. We removed the drill from the box, put it in a plastic bag and sold it with a reduced warranty at a reduced price. Steve can't afford to do that with a new Univalve.

He hasn’t though. The refurb service, at least on eBay is no longer available 

I take your point and would not want to argue with you, however in this throw away society it’s nice to repair and make do where possible 

Steve could offer the service kit that would give him an income stream and us a choice. 
The profit on a repair kit with a spring and 2 o rings, that Steve must buy for pennies, could be as much as on a univale unit. I don’t know. I think it’s short sighted of him

 

[Deleted member 257]

My problem is that the original univalves had a better spring that was swapped out for a **** one. 

 

[Deleted member 7446]

I think they have increased their retail price and forced the buying production price down to increase profitability and possibly have noted that their spring design and materials don't last which helped their USP and repeat business 

Your kit have changed the playing field and now they want their slice of the pie 

 

[spruce]

He hasn’t though. The refurb service, at least on eBay is no longer available 

I take your point and would not want to argue with you, however in this throw away society it’s nice to repair and make do where possible 

Steve could offer the service kit that would give him an income stream and us a choice. 
The profit on a repair kit with a spring and 2 o rings, that Steve must buy for pennies, could be as much as on a univale unit. I don’t know. I think it’s short sighted of him

I agree with you 100%.

https://www.ebay.co.uk/itm/175166723038?_trkparms=amclksrc%3DITM%26aid%3D111001%26algo%3DREC.SEED%26ao%3D1%26asc%3D20160908105057%26meid%3D4dadd2cc08fe489ea39387341978c2b7%26pid%3D100675%26rk%3D1%26rkt%3D15%26sd%3D175166723038%26itm%3D175166723038%26pmt%3D0%26noa%3D1%26pg%3D2380057&_trksid=p2380057.c100675.m4236&_trkparms=pageci%3Ac849d062-928c-11ec-82f3-26840500afd2|parentrq%3A18d99e8017f0a0f28fac4ce8fffea480|iid%3A1

 

[Martyn]

Seems to me there is scope for a tubeless kit that doesn't include unnecessary parts. ?