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I'm a glass cleaner not a sill cleaner you should have said.
Once you start saying I clean all the frames and sills as well included in the price some expect them to come up spotless and look like new so you make a rod for your own back if they are fooked./emoticons/biggrin.png
Same when doing wfp work you should say "I wash over the frames & sills when cleaning the glass " not clean them as a lot need restoration work that you should charge extra to do.
the job she passed onto me a new build really has remained nice and clean sills as I went up the ladder for the first time in a year last time and they still looked good,
and that was just on a quick wipe over with my brush ..
I only do a once a year check off ladders on that house..
but leaving them....they will get ingrained..as of course the windows wont be too good either..
I dont know whether cheapie will bother to do it next time or not...